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The Essentials

What exactly is Home Hub?

Home Hub (formerly OurFamilyGrid) is a centralized operating system for your home. It combines financial tracking, chore gamification, meal planning, and shared calendars into one futuristic dashboard. Think of it as Project Management software, but built for families.

Is there a mobile app?

Yes! Home Hub is a Progressive Web App (PWA). This means you don't need to visit an App Store. Simply navigate to the site on your phone (Safari or Chrome) and tap "Add to Home Screen". It works offline and feels exactly like a native app.

Can I invite people outside my house?

Currently, Home Hub is designed for single households sharing resources. However, you can use our Guest Access feature (coming soon) to give babysitters or grandparents temporary access to specific information like the calendar or emergency contacts.

Features & Tools

How does the Finance Tracker connect to my bank?

We support manual entry, CSV/OFX statement uploads, and Open Banking integration (Premium Plan - Coming Soon). You can categorize expenses, track your Net Worth, and split bills automatically between household members.

Does the Calendar sync with Google/Apple?

No. We offer 1-way sync with Google Calendar and 1-way subscription for Apple iCal. This means your work meetings can appear on the Family Hub, and your Family chores can appear on your work phone.(Full Sync Coming soon)

How does Chore Gamification work? (Coming Friday 28th November)

Every task assigned has an XP (Experience Point) value based on difficulty. When a child (or reluctant partner!) completes a task, they earn XP. The dashboard features a weekly leaderboard to spark friendly competition.

Can it generate shopping lists automatically?

Yes. When you add a recipe to your weekly Meal Plan, Home Hub automatically checks the ingredients against your pantry and adds missing items to your smart Shopping List.

Billing & Plans

Do you offer a free trial?

Absolutely. You get a 14-day fully featured free trial. No credit card is required to start the trial, so you can test it risk-free.

What happens if I cancel?

You can cancel anytime from your dashboard. Your data will be kept in a "frozen" state for 30 days in case you change your mind, after which it is permanently deleted for your privacy.

Is there a limit on family members?

Family Plan: Up to 5 members.
Full House Plan: Unlimited members. Perfect for larger families or shared student housing.

Privacy & Security

Is my financial data safe?

Security is our priority. We use industry-standard AES-256 encryption for all sensitive data at rest. We do not store your bank login credentials directly; we use encrypted tokens provided by secure payment processors.

Do you sell my data?

Never. Your family data (calendar events, spending habits, dietary choices) is yours. We make money from subscriptions, not from advertising or selling user data.

Who can see my Password Vault?

The Family Password Vault uses Zero-Knowledge architecture where possible. You can set permissions on specific passwords (e.g., "WiFi" is visible to everyone, "Netflix" is visible to kids, "Mortgage Portal" is visible only to Admins).

Still stuck?

Can't find what you're looking for? Our documentation is extensive, or our support team is happy to chat.

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