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OurGrid Password Manager — Support

Need help with the OurGrid Password Manager extension? We're happy to assist.

Contact

Email: timjollie@gmail.com
We aim to reply within a couple of working days.

Common questions

How do I connect my accounts?
Open the extension popup, click Connect next to OurFamilyGrid or OurKitchenGrid, and sign in with your usual credentials (enter your 2FA code if prompted).

Autofill isn't working on a site.
Some sites load their login form after the page appears, or use an unusual layout. Open the popup and use Copy Password as a fallback, and let us know the site so we can improve detection.

Is my data safe?
The extension only talks to your own OurGrid accounts over HTTPS, stores nothing with third parties, and clears copied passwords from the clipboard after 30 seconds. See the privacy policy for full details.

How do I disconnect or remove it?
Click Disconnect in the popup to sign out of an account, or remove the extension from chrome://extensions to delete all locally stored data.

Reporting a problem

When emailing, please include the website you were on, what you expected, and what happened. Screenshots help.

OurFamilyGrid · timjollie@gmail.com